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First and foremost, we hope that you and your families are staying well during this unprecedented time. Rest assured that in the midst of the COVID-19 pandemic, we remain open for business and committed to supporting you.
Our Service team remain available to our customers and, where local regulations or risk assessment prevent a service person from physically visiting a site, we can help by utilising our remote toolkits. Our Live Assist and TeamViewer tools to allow us remote access to your systems where possible.
This 1-hour short course and discussion is designed to help you manage through the current situation and will cover the following:
Explore your system with the Services team on this 1-hour interactive course. TeamViewer/GoTo Assist remote-control packages will allow a specialist to take control of your system for diagnosis or application optimisation.
Oxford Instruments Live Assist is our merged reality technology and enables our specialists to have a virtual presence within your lab to help and guide you through any analysis issues you may be facing.
REQUEST MORE INFODo you currently take full advantage of the embedded LogViewer Software that is standard in our latest software packages? LogViewer enables real-time and historic interrogation of datalogs in a visual form for performance analysis.
This 1-hour course will provide a demonstration with LogViewer and an introduction to the Statistical Logs packages and other software features that can improve performance.
REQUEST MORE INFOThis 1-hour interactive course with our specialists utilising a power diagnostic viewer. The course will introduce the following topics:
Oxford Instruments is committed to providing comprehensive, flexible and reliable global customer support. We offer excellent quality service throughout the life of the tool.
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