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Support
Service & Support

Global Support & Services

We're committed to providing comprehensive, flexible and reliable global customer support for all customers. Browse our service and support options below or contact us for more information. We also have a live chat feature (limited hours) so you can speak to our Support team directly.

COVID-19: Online Short Courses & Training

Our Service team remain available to our customers and, where local regulations or risk assessment prevent a service person from physically visiting a site, we can help by utilising our remote toolkits.

We're offering a range of free short online courses to help you navigate during and after the COVID-19 outbreak period.

Global Customer Support

Oxford Instruments is committed to providing comprehensive, flexible and reliable global customer support. We offer excellent quality service throughout the life of the tool.

  • Remote diagnostics software provides quick & easy fault diagnosis & resolution
  • Support contracts are available to suit the budget and situation
  • Global spares in strategic locations for quick response
  • Global service engineers provide preventative maintenance service &
    support
  • A wide range of upgrades, for process improvements, greater productivity & reduced cost of ownership of your tool are available